An error message is encountered when trying to perform initial product activation: “Unable to connect with the activation server, please contact customer support”.
New Dell Edition Windows Shield customers.
Occasionally our activation server will receive a high number of activation requests at the same time, resulting in a connection failure error. Most customers are able to resolve this by simply re-running the activation procedure, but on rare occasions a third attempt may be required.
If you have tried multiple times to activate and still receive the message, contact CREDANT Support by
email at delledition@credant.com. To speak to a support representative,
call 888-359-3608.
error message, error, activation, activation error
