This article provides instructions on how to view encryption or decryption progress. As the owner of encrypted information, you will always be able to access it in unencrypted form, but unauthorized users will not. For complete information about any current encryption or decryption, you can view the encryption progress dialog.
Caution: When either encryption or decryption is occurring, as is good Windows practice any time an application is writing to disk, do not power off your computer without shutting down properly. Powering off without shutting down could cause data corruption in the small number of files the Dell Edition Windows Shield is currently working with.
Dell Edition Windows Shield.
Solution
The Dell Edition Windows Shield encrypts and decrypts data as you work with it. If you access a file at the same time encryption or decryption is occurring, a pop-up displays, notifying you that the Shield is processing the file. Click Cancel to end the process or wait for Dell Edition Windows Shield to release the file in a few seconds.
Right-click the CREDANT icon in the system tray and select Show Encryption Dialog. If encryption or decryption activity is in progress, the encryption progress dialog displays. Otherwise, the dialog displays the next time encryption or decryption occurs.
For additional assistance, contact CREDANT Support by email at delledition@credant.com. To speak to a support representative, call 888-359-3608.
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