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FEATURE: Articles

This features includes the following:

Articles are limited based on the plan selected. But you can always increase your article limit for Basic, Plus, Pro plans.
$9 - 500 articles
$16 - 1000 articles

The number of Article Categories, Authors, Admins, Staffs and Roles are always UNLIMITED.

FEATURE: User Rights and Permissions

This features includes the following:

  • Create member groups to control access to tabs, categories & content within your knowledge base.
  • Define the fields & functionality visible to users through permission sets.
  • Create staff departments and permission sets to control over the content, work-flows & options available to staff.

FEATURE: Powerful Search

This features includes the following:

  • Search attachments such as Office, Text, HTML, PDF, etc.
  • Ranked, security trimmed, AJAX enabled search results ensure quick, relevant results.
  • Optionally allow member groups to also search user submitted comments & tags.
  • Dynamic RSS feeds for all search results. Get notified when new content is available.

FEATURE: Work-flow Process

This features includes the following:

  • Build powerful custom work-flows to control content approval or track issues & work-items.
  • Create multiple work-flows & control access to specific work-flows through staff departments.
  • Control the next available work-flow steps & optionally enforce or disable work-flow.

FEATURE: Advanced Analytic

This features includes the following:

Reports including but not limited to article summary, most viewed, most popular, ratings, comments, popular search item.

FEATURE: Data Center Backup

This features includes the following:

Nightly backup of all your data and content will be automatically taken care of. At the most 7 days of backups will be maintained.

FEATURE: Technical Support

This features includes the following:

24x7 email support and 8x5 phone support (Pacific Standard Time, Monday - Friday)

FEATURE: White Label / In your Domain Name

This features includes the following:

No Powered by link.

Use your own name for your Knowledge Base.

Host your Knowledge base in your own domain name, like

FEATURE: Branding & Customization

This features includes the following:

Customize your Knowledge Base website with full CSS re-branding, custom logo and colors to match the look and feel of your main business web site

FEATURE: Search Engine Optimization (SEO)

This features includes the following:

Search engine friendly virtual URL rewriting. Includes content titles within URL's to help improve your articles' ranking.

FEATURE: Multi-lingual & Custom Reports

This features includes the following:

Localize every aspect of Knowledge Base (UI, Email Templates, Dictionary). Also easily change any text displayed within KnowledgeBaseForce.

We generate any kind of customized reports for you, on request.

No Cost!






Choose a plan and sign up above or call 510-578-0552 to order

How does the 30 day FREE plan work?
We invite all of our potential customers to sign up for our 30 day FREE hosting account. You will be able to see for yourself how the powerful and economic tool is all about. With our high-end servers, multiple bandwidth suppliers, and a staff of well trained support professionals, reliability isn't just a promise... it's a guarantee.

Can I change plans at any time?
Your Knowledgebase Solution plan determines the services you get with the account and the prices for these services. If you would like to change the KB solution plan for an already existing account you can perform this via the Upgrade an Account option by logging in the Account Setting ? My Plan.

*Warning: Switching plans will disable the resources that are unavailable under the plan you are switching to.